Privacy Policy

Effective Date: January 19, 2026
Buena Health (“Buena Health,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with us online, or communicate with us (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy.

1) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

  • Contact information (such as name, email address, phone number)

  • Account or intake-related information you submit through forms

  • Appointment/booking details (such as preferred times, service selection)

  • Communications you send us (emails, texts, form submissions)

B. Information collected automatically

  • Device and browser data (IP address, device identifiers, operating system, browser type)

  • Usage data (pages visited, clicks, time spent, referring/exit pages)

  • Cookies and similar tracking technologies (see “Cookies” below)

C. Health information
If you choose to engage in clinical or telehealth services through linked third-party platforms (including booking, intake, or provider evaluations), your information may be collected and processed through those platforms under their own privacy practices. We recommend reviewing the privacy notices of any third-party platforms you use to access clinical services.

2) How We Use Your Information

We may use information we collect to:

  • Provide, operate, and improve the Services

  • Respond to inquiries and customer support requests

  • Send administrative messages (e.g., confirmations, updates, service-related notices)

  • Personalize your experience and understand website performance

  • Detect, prevent, and address security or technical issues

  • Comply with legal obligations and enforce our terms

3) SMS / Text Messaging (If You Provide a Phone Number)

If you provide your phone number, you may receive text messages from Buena Health for service-related updates and, if you opt in, marketing messages.


By entering your phone number, you are agreeing to receive text messages from Buena Health. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out. See our Privacy Policy for additional details.

4) Sharing of Information

We may share information in the following ways:

  • Service providers that help us operate the website and Services (e.g., website hosting, analytics, scheduling/booking, communications tools), under appropriate contractual safeguards

  • Legal/compliance if required by law, regulation, subpoena, court order, or to protect rights, safety, and security

  • Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets

Important statement (required):
No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.

5) Cookies & Analytics

We may use cookies and similar technologies to:

  • Enable website functionality

  • Understand how visitors use our website

  • Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

6) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) Your Choices

Depending on your location, you may have rights to:

  • Request access to or deletion of certain information

  • Correct inaccurate information

  • Opt out of certain communications (including marketing)

Opting out of texts: Reply STOP or UNSUBSCRIBE.
Opting out of emails: Use the unsubscribe link (if included) or contact us.

8) Children’s Privacy

The Services are not intended for children under 18 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

9) External Links

Our website may link to third-party sites or platforms. We are not responsible for the privacy practices of those third parties. Please review their policies.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

11) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:


Buena Health
Email: hola@buenahealth.com